Before you delete a claim
Export any claim documents you still need first. Once a claim is deleted from the app, we have no copy to restore — filed claims should also be kept in your own records for Ontario.
1Delete a receipt or a claim
- Open the claim periodFind the receipt or claim you want to remove in the app.
- Tap Delete and confirmThe receipt (or the whole claim, with its receipts) is removed from the app's storage on your device immediately.
2Delete everything in the app
- Clear the app's storageAndroid Settings → Apps → EightRebate → Storage & cache → “Clear storage” permanently removes all claims and receipts on the device.
- Or uninstall the appUninstalling removes the app and all of its on-device data.
3What exists outside the app?
| Data | Status | Action needed |
|---|---|---|
| Receipt images sent for scanning | Already deleted after processing | None — nothing is retained |
| Anonymous scan counts | Aggregated numbers, no personal data, cannot identify you | None — nothing to delete |
| Exported claim documents | In the location you saved / sent them | Delete them there if wanted |
| Claims filed with Ontario | Held by the Ontario ministry | Contact Ontario — we cannot delete a filed claim |
4Request deletion by email
If you cannot use the steps above, email support@anikasapps.ca with the subject “EightRebate data deletion” and say what you need help with. Because there are no accounts, we will confirm what can be done and guide you — in most cases the answer is the on-device steps above, since no personal data is held for you on a server.
5Timing
Deletion in the app, via Clear storage, or by uninstalling is immediate. Email requests are answered within 30 days, and any action that is possible on our side is completed within that period.